Return Policy

At Care Corporation, we strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we are here to help. Please review our return policy below:

  1. Eligibility for Returns

Defective or Damaged Products: If you receive a product that is defective or damaged, you are eligible for a return or exchange.

Wrong Items: If you receive an incorrect item, we will replace it with the correct one.

Baby Food and Consumables: Due to safety and hygiene concerns, baby food and other consumable items cannot be returned unless they are defective or damaged upon delivery.

Medical Home Use Kits: These items can be returned if they are defective, damaged, or not as described.

2. Return Timeframe

You must request a return within 7 days of receiving your order.

Items must be returned in their original packaging, unused, and in the same condition as when you received them.

  1. Return Process

 

Step 1: Contact our customer service team at [Insert Contact Email] or [Insert Contact Phone Number] within 7 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return.

Step 2: Our customer service team will review your request and, if approved, will provide you with return instructions and a return shipping address.

Step 3: Pack the item(s) securely in the original packaging and include all accessories, manuals, and documentation.

Step 4: Ship the item(s) to the provided return address. We recommend using a tractable shipping method to ensure your return is received.

  1. Return Shipping Costs

If the return is due to our error, such as defective, damaged, or incorrect items, we will cover the return shipping costs.

For all other returns, the customer is responsible for the return shipping costs.

  1. Refunds and Exchanges

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund or exchange.

If approved, a refund will be processed to your original method of payment within 7-10 business days. In the case of an exchange, the replacement item(s) will be shipped to you promptly.

Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

  1. Non-Returnable Items

Gift cards

Baby food and consumables (unless defective or damaged)

Items not in their original condition, damaged, or missing parts for reasons not due to our error

  1. Contact Information

If you have any questions or need further assistance, please contact our customer service team:

Email: carebdcorporation@gmail.com

Phone: 01850-086178 , 01516-761737

  1. Amendments

Care Corporation reserves the right to amend this return policy at any time. Any changes will be posted on this page and will apply to all orders placed after the effective date of the amendment.